Refund & Payment Policy

Effective date: 2025-01-01

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Payment Policy

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• Prices are shown in euros (€).

• All payments are processed through secure, certified third-party providers.

• We do not store payment card details.

• Services may be paused if payment fails.

• Suspicious or fraudulent transactions may be declined.

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Refund Policy

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Refunds are issued only when:

• The service was not provided

• The service was incorrectly provided due to our fault

• Duplicate/double payment occurred

Refunds are not issued when:

• The client changes their mind

• The service has already been completed

• Delays or issues arise due to the client’s inaction

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Refund Procedure

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To request a refund, contact: contact@visaideal.es
Include:

• Full name

• Email used for the purchase

• Transaction ID

• Reason for request

Refund processing time: 7–14 business days depending on the payment provider.